Frequently Asked Questions
How much time should I plan each week?
Most courses ask for 3–5 hours weekly, including drafting, reading models, and one revision drill. Advanced sequences may require 6–7 hours during capstone weeks.
Do you offer refunds?
Yes. Refunds are available within 7 days of purchase if less than 20% of the course is completed. For bundles, the same policy applies per course. See Terms for details.
What kind of feedback will I receive?
You receive brief in-line comments on clarity and rhythm, plus summary notes on structure and intent. Peer exchange is guided with checklists to ensure constructive tone.
How long do I keep access?
Most courses include 12 months of access to materials and updates. Downloadable checklists and prompts are yours to keep.
Are the classes live or on-demand?
Core lessons are on-demand with optional live studios scheduled monthly. Live sessions are recorded and posted within 48 hours.
Do you provide certificates?
Yes. Completion certificates note total hours and assessed competencies. While not academic credit, many learners share them with employers or communities.
Is the platform accessible?
We design for keyboard navigation, captions, alt text in downloadable materials, and high-contrast themes. Contact us with specific needs—accessibility is ongoing work.
Can I get one-on-one mentoring?
Select courses include optional mentor sessions for targeted feedback on scenes or poems. Availability is limited to maintain quality.